CVEs / CVE-2024-28986
CVE-2024-28986: SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability
- Known exploited in the CISA KEV catalog since 15 Aug 2024
- critical 9.8 CVSS 3.1 (from the CNA)
- EPSS 84.6% chance of exploitation in the next 30 days, higher than 99% of CVEs (30 Oct 2026)
- Last changed at its sources
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Summary
SolarWinds Web Help Desk contains a deserialization of untrusted data vulnerability that could allow for remote code execution.
Description
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing. However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
Affected and fixed versions
| Product | Affected | Fixed in |
|---|---|---|
| SolarWinds Web Help Desk | from previous versions, up to and including 12.8.3 | — |
| solarwinds webhelpdesk | up to and including 12.8.3 | — |
Exploitation
| In CISA KEV since | 15 Aug 2024 |
|---|---|
| Due date for US federal agencies | 5 Sep 2024 |
| Used in ransomware campaigns | Unknown |
| Required action | Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable. |
Severity
| CVSS 3.1 | 9.8 criticalCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:HScored by the CNA ([email protected]) |
|---|---|
| Weakness | CWE-502 |
References
- CVE-2024-28986 on NVD
- CVE-2024-28986 in the CISA KEV catalog
- https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28986 (cited by CISA)
- https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1 Broken Link, Vendor Advisory
- https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28986 Vendor Advisory
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28986 US Government Resource
Sources
Exploitation status from the CISA Known Exploited Vulnerabilities catalog. EPSS scores from FIRST. Descriptions, severity and references from the National Vulnerability Database. Open-source package versions from OSV (CC-BY 4.0). Text is shown as each source states it; Stackurity does not edit it. Check the vendor's advisory before acting.
This product uses data from the NVD API but is not endorsed or certified by the NVD.