CVEs / CVE-2024-28988
CVE-2024-28988: SolarWinds Web Help Desk vulnerability
- critical 9.8 CVSS 3.1 (from the CNA)
- EPSS 41.7% chance of exploitation in the next 30 days, higher than 98% of CVEs (1 Nov 2026)
- Last changed at its sources
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Description
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. The ZDI team was able to discover an unauthenticated attack during their research. We recommend all Web Help Desk customers apply the patch, which is now available. We thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities.
Affected and fixed versions
| Product | Affected | Fixed in |
|---|---|---|
| SolarWinds Web Help Desk | 12.8.3 HF 2 and previous versions | — |
Exploitation
Not in the CISA Known Exploited Vulnerabilities catalog as of 30 Oct 2026.
Severity
| CVSS 3.1 | 9.8 criticalCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:HScored by the CNA ([email protected]) |
|---|---|
| Weakness | CWE-502 |
References
- CVE-2024-28988 on NVD
- https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-3 Broken Link
- https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28988 Patch, Vendor Advisory
Sources
Exploitation status from the CISA Known Exploited Vulnerabilities catalog. EPSS scores from FIRST. Descriptions, severity and references from the National Vulnerability Database. Open-source package versions from OSV (CC-BY 4.0). Text is shown as each source states it; Stackurity does not edit it. Check the vendor's advisory before acting.
This product uses data from the NVD API but is not endorsed or certified by the NVD.