CVEs / CVE-2024-4879

CVE-2024-4879: ServiceNow Improper Input Validation Vulnerability

Known exploited in the CISA KEV catalog since 29 Jul 2024
critical 9.8 CVSS 3.1 (NVD)
EPSS 99.9% chance of exploitation in the next 30 days, higher than 99% of CVEs (30 Oct 2026)
Last changed at its sources 17 Jun 2026

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Summary

ServiceNow Utah, Vancouver, and Washington DC Now Platform releases contain a jelly template injection vulnerability in UI macros. An unauthenticated user could exploit this vulnerability to execute code remotely.
CISA, Known Exploited Vulnerabilities catalog

Description

ServiceNow has addressed an input validation vulnerability that was identified in Vancouver and Washington DC Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. ServiceNow applied an update to hosted instances, and ServiceNow released the update to our partners and self-hosted customers. Listed below are the patches and hot fixes that address the vulnerability. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.
The CVE record, via NVD · published 10 Jul 2024 · NVD status: Analyzed

Affected and fixed versions

As stated by the CVE record (from the CNA)
Product	Affected	Fixed in
ServiceNow Now Platform	before Utah Patch 10 Hot Fix 3	Utah Patch 10 Hot Fix 3
ServiceNow Now Platform	before Utah Patch 10a Hot Fix 2	Utah Patch 10a Hot Fix 2
ServiceNow Now Platform	before Vancouver Patch 6 Hot Fix 2	Vancouver Patch 6 Hot Fix 2
ServiceNow Now Platform	before Vancouver Patch 7 Hot Fix 3b	Vancouver Patch 7 Hot Fix 3b
ServiceNow Now Platform	before Vancouver Patch 8 Hot Fix 4	Vancouver Patch 8 Hot Fix 4
ServiceNow Now Platform	before Vancouver Patch 9	Vancouver Patch 9
ServiceNow Now Platform	before Vancouver Patch 10	Vancouver Patch 10
ServiceNow Now Platform	before Washington DC Patch 1 Hot Fix 2b	Washington DC Patch 1 Hot Fix 2b
ServiceNow Now Platform	before Washington DC Patch 2 Hot Fix 2	Washington DC Patch 2 Hot Fix 2
ServiceNow Now Platform	before Washington DC Patch 3 Hot Fix 1	Washington DC Patch 3 Hot Fix 1
ServiceNow Now Platform	before Washington DC Patch 4	Washington DC Patch 4
servicenow servicenow	before utah_patch_10_hot_fix_3	utah_patch_10_hot_fix_3
servicenow servicenow	before utah_patch_10a_hot_fix_2	utah_patch_10a_hot_fix_2
servicenow servicenow	before vancouver_patch_6_hot_fix_2	vancouver_patch_6_hot_fix_2
servicenow servicenow	before vancouver_patch_7_hot_fix_3b	vancouver_patch_7_hot_fix_3b
servicenow servicenow	before vancouver_patch_8_hot_fix_4	vancouver_patch_8_hot_fix_4
servicenow servicenow	before vancouver_patch_9	vancouver_patch_9
servicenow servicenow	before vancouver_patch_10	vancouver_patch_10
servicenow servicenow	before washington_dc_patch_1_hot_fix_2b	washington_dc_patch_1_hot_fix_2b
servicenow servicenow	before washington_dc_patch_2_hot_fix_2	washington_dc_patch_2_hot_fix_2
servicenow servicenow	before washington_dc_patch_3_hot_fix_1	washington_dc_patch_3_hot_fix_1
servicenow servicenow	before washington_dc_patch_4	washington_dc_patch_4

Exploitation

In CISA KEV since	29 Jul 2024
Due date for US federal agencies	19 Aug 2024
Used in ransomware campaigns	Unknown
Required action	Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

Severity

CVSS 3.1	9.8 critical `CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H` Scored by NVD
Weakness	CWE-1287

References

CVE-2024-4879 on NVD
CVE-2024-4879 in the CISA KEV catalog
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1645154 (cited by CISA)
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1644293 Permissions Required
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1645154 Vendor Advisory
https://www.darkreading.com/cloud-security/patchnow-servicenow-critical-rce-bugs-active-exploit Press/Media Coverage, Third Party Advisory
https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-4879 US Government Resource

Sources

Exploitation status from the CISA Known Exploited Vulnerabilities catalog. EPSS scores from FIRST. Descriptions, severity and references from the National Vulnerability Database. Open-source package versions from OSV (CC-BY 4.0). Text is shown as each source states it; Stackurity does not edit it. Check the vendor's advisory before acting.

This product uses data from the NVD API but is not endorsed or certified by the NVD.