CVEs / CVE-2024-5217
CVE-2024-5217: ServiceNow Incomplete List of Disallowed Inputs Vulnerability
- Known exploited in the CISA KEV catalog since 29 Jul 2024
- critical 9.8 CVSS 3.1 (NVD)
- EPSS 99.6% chance of exploitation in the next 30 days, higher than 99% of CVEs (30 Oct 2026)
- Last changed at its sources
Are you affected? Check your servers with Stackurity: it lists the software on each server and the vulnerabilities to fix first.
Check your servers with Stackurity Already using Stackurity? Search for CVE-2024-5217
Summary
ServiceNow Washington DC, Vancouver, and earlier Now Platform releases contain an incomplete list of disallowed inputs vulnerability in the GlideExpression script. An unauthenticated user could exploit this vulnerability to execute code remotely.
Description
ServiceNow has addressed an input validation vulnerability that was identified in the Washington DC, Vancouver, and earlier Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. The vulnerability is addressed in the listed patches and hot fixes below, which were released during the June 2024 patching cycle. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.
Affected and fixed versions
| Product | Affected | Fixed in |
|---|---|---|
| ServiceNow Now Platform | before Utah Patch 10 Hot Fix 3 | Utah Patch 10 Hot Fix 3 |
| ServiceNow Now Platform | before Utah Patch 10a Hot Fix 2 | Utah Patch 10a Hot Fix 2 |
| ServiceNow Now Platform | before Utah Patch 10b Hot Fix 1 | Utah Patch 10b Hot Fix 1 |
| ServiceNow Now Platform | before Vancouver Patch 6 Hot Fix 2 | Vancouver Patch 6 Hot Fix 2 |
| ServiceNow Now Platform | before Vancouver Patch 7 Hot Fix 3b | Vancouver Patch 7 Hot Fix 3b |
| ServiceNow Now Platform | before Vancouver Patch 8 Hot Fix 4 | Vancouver Patch 8 Hot Fix 4 |
| ServiceNow Now Platform | before Vancouver Patch 9 Hot Fix 1 | Vancouver Patch 9 Hot Fix 1 |
| ServiceNow Now Platform | before Vancouver Patch 10 | Vancouver Patch 10 |
| ServiceNow Now Platform | before Washington DC Patch 1 Hot Fix 3b | Washington DC Patch 1 Hot Fix 3b |
| ServiceNow Now Platform | before Washington DC Patch 2 Hot Fix 2 | Washington DC Patch 2 Hot Fix 2 |
| ServiceNow Now Platform | before Washington DC Patch 3 Hot Fix 2 | Washington DC Patch 3 Hot Fix 2 |
| ServiceNow Now Platform | before Washington DC Patch 4 | Washington DC Patch 4 |
| ServiceNow Now Platform | before Washington DC Patch 5 | Washington DC Patch 5 |
| servicenow servicenow | before utah_patch_10_hot_fix_3 | utah_patch_10_hot_fix_3 |
| servicenow servicenow | before utah_patch_10a_hot_fix_2 | utah_patch_10a_hot_fix_2 |
| servicenow servicenow | before utah_patch_10b_hot_fix_1 | utah_patch_10b_hot_fix_1 |
| servicenow servicenow | before vancouver_patch_6_hot_fix_2 | vancouver_patch_6_hot_fix_2 |
| servicenow servicenow | before vancouver_patch_7_hot_fix_3b | vancouver_patch_7_hot_fix_3b |
| servicenow servicenow | before vancouver_patch_8_hot_fix_4 | vancouver_patch_8_hot_fix_4 |
| servicenow servicenow | before vancouver_patch_9_hot_fix_1 | vancouver_patch_9_hot_fix_1 |
| servicenow servicenow | before vancouver_patch_10 | vancouver_patch_10 |
| servicenow servicenow | before washington_dc_patch_1_hot_fix_3b | washington_dc_patch_1_hot_fix_3b |
| servicenow servicenow | before washington_dc_patch_2_hot_fix_2 | washington_dc_patch_2_hot_fix_2 |
| servicenow servicenow | before washington_dc_patch_3_hot_fix_2 | washington_dc_patch_3_hot_fix_2 |
| servicenow servicenow | before washington_dc_patch_4 | washington_dc_patch_4 |
| servicenow servicenow | before washington_dc_patch_5 | washington_dc_patch_5 |
Exploitation
| In CISA KEV since | 29 Jul 2024 |
|---|---|
| Due date for US federal agencies | 19 Aug 2024 |
| Used in ransomware campaigns | Unknown |
| Required action | Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable. |
Severity
| CVSS 3.1 | 9.8 criticalCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:HScored by NVD |
|---|---|
| Weakness | CWE-184, CWE-697 |
References
- CVE-2024-5217 on NVD
- CVE-2024-5217 in the CISA KEV catalog
- https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1648313 (cited by CISA)
- https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1644293 Permissions Required
- https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1648313 Vendor Advisory
- https://www.darkreading.com/cloud-security/patchnow-servicenow-critical-rce-bugs-active-exploit Press/Media Coverage
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-5217 US Government Resource
Sources
Exploitation status from the CISA Known Exploited Vulnerabilities catalog. EPSS scores from FIRST. Descriptions, severity and references from the National Vulnerability Database. Open-source package versions from OSV (CC-BY 4.0). Text is shown as each source states it; Stackurity does not edit it. Check the vendor's advisory before acting.
This product uses data from the NVD API but is not endorsed or certified by the NVD.