CVEs / CVE-2024-57726
CVE-2024-57726: SimpleHelp Missing Authorization Vulnerability
- Known exploited in the CISA KEV catalog since 24 Apr 2026
- critical 9.9 CVSS 3.1 (NVD)
- EPSS 66.4% chance of exploitation in the next 30 days, higher than 99% of CVEs (30 Oct 2026)
- Last changed at its sources
Are you affected? Check your servers with Stackurity: it lists the software on each server and the vulnerabilities to fix first.
Check your servers with Stackurity Already using Stackurity? Search for CVE-2024-57726
Summary
SimpleHelp contains a missing authorization vulnerability that could allow low-privileged technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
Description
SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
Affected and fixed versions
| Product | Affected | Fixed in |
|---|---|---|
| n/a n/a | n/a | — |
Exploitation
| In CISA KEV since | 24 Apr 2026 |
|---|---|
| Due date for US federal agencies | 8 May 2026 |
| Used in ransomware campaigns | Known |
| Required action | Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable. |
Severity
| CVSS 3.1 | 9.9 criticalCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:HScored by NVD |
|---|---|
| Weakness | CWE-862 |
References
- CVE-2024-57726 on NVD
- CVE-2024-57726 in the CISA KEV catalog
- https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier (cited by CISA)
- https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier Release Notes
- https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/ Third Party Advisory
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57726 US Government Resource
- https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/ Technical Description
- https://www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce Third Party Advisory
Sources
Exploitation status from the CISA Known Exploited Vulnerabilities catalog. EPSS scores from FIRST. Descriptions, severity and references from the National Vulnerability Database. Open-source package versions from OSV (CC-BY 4.0). Text is shown as each source states it; Stackurity does not edit it. Check the vendor's advisory before acting.
This product uses data from the NVD API but is not endorsed or certified by the NVD.